1. Introduction – Data Controller
Our company, Dialexti Studios & Apartments, located in Neos Marmaras, Halkidiki, fully respects your privacy. In accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR), we act as a Data Controller for the data we collect during your stay or your navigation on our website.
2. What data do we collect?
We collect only the absolutely necessary personal data, which include:
– Identification & Contact Details: Name, telephone number, email, address.
– Reservation & Payment Details: Arrival/departure dates, number of guests, credit/debit card details.
– Security Data: Identity Card or Passport Number (required under applicable legislation).
– Preferences / Special Requests: Requests for disabled access etc.
3. Purpose and Legal Basis of Processing
We process your data for the following purposes:
– Contract Execution: To complete the reservation, your stay and the issuance of legal documents.
– Legal Obligation: Compliance with Greek legislation (e.g. registering customer details with the police, tax provisions).
– Consent: To send newsletters or offers, if you have expressly chosen it.
4. Retention Period
We retain your personal data only for as long as necessary to fulfill the purposes of the reservation, usually up to 5 years to comply with tax obligations, unless otherwise specified by law. After this period, the data is deleted in a secure manner.
5. Data Security
We have taken the appropriate technical and organizational measures to protect your data from unauthorized access, loss or leakage. Our partners (e.g. booking software providers) are bound by special confidentiality agreements.
6. Your Rights
According to the GDPR regulation, you have the following rights:
– Access & Rectification: Request a copy of your data or correct any errors.
– Erase: Request the deletion of your data (“right to be forgotten”).
– Restriction of processing: Request the restriction of their use.
– Withdrawal of Consent: Withdraw your consent for promotional purposes at any time.
7. Contact
For any question regarding the protection of your personal data or the exercise of your rights, you can contact us:
Contact Person: Stavroula Salpiktidou – Email: info@dialexti.gr – Telephone: +30 6945 937 101
